Privacy Policy

At Sat Kartar Sanjeevan Hospital, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose and safeguard the information you provide while using our website and digital services.

Throughout this Privacy Policy, "Sat Kartar Sanjeevan Hospital," "Hospital," "we," "our," and "us" refer to Sat Kartar Sanjeevan Hospital and its affiliated entities.

By accessing or using this website, you consent to the collection and use of your information as described in this Privacy Policy.

If you have any questions regarding this Privacy Policy, you may contact us using the details provided on our Contact Us page.

Scope of this Privacy Policy

This Privacy Policy applies only to information collected through the Sat Kartar Sanjeevan Hospital website and associated digital platforms.

It does not apply to:

Information collected offline.
Third-party websites or services linked from our website.
Websites that do not display or link to this Privacy Policy.

Information We Collect

Information You Provide

When you interact with our website, you may voluntarily provide information including:

Full name
Mobile number
Email address
City or location
Appointment requests
Health-related information shared for consultation purposes
Messages, enquiries or feedback
Any additional information you choose to submit through website forms
Providing this information is voluntary. You may browse most areas of our website without providing personally identifiable information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of access
Referral source
Website usage statistics
We may use cookies and similar technologies to improve website functionality, remember preferences and enhance your browsing experience.

How We Use Your Information

We may use your information to:

Respond to your enquiries.
Schedule consultations or appointments.
Contact you regarding requested healthcare services.
Improve our website and patient experience.
Personalise website content.
Communicate important updates regarding appointments or services.
Send health education or hospital-related communications where permitted by law or with your consent.
Comply with legal and regulatory obligations.
We do not use your personal information for purposes unrelated to those described in this Privacy Policy without your consent, unless required by law.

Cookies

Our website uses cookies and similar technologies to improve performance and user experience.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

Sharing of Information

Sat Kartar Sanjeevan Hospital does not sell, rent or trade your personal information.

We may share information only when necessary with:

Service Providers

Trusted third-party vendors that help us operate the website, manage appointments, send communications or provide technical support. These providers are required to maintain confidentiality and protect your information.

Legal Requirements

Where disclosure is required by law, court order or regulatory authority.

Business Transfers

If our organisation undergoes restructuring, merger or transfer of assets, information may be transferred as permitted by applicable law while maintaining appropriate safeguards.

Aggregated Information

We may share anonymous, aggregated statistical information that does not identify individual users.

Data Security

We implement reasonable administrative, technical and organisational safeguards to protect your personal information from unauthorised access, disclosure, misuse or alteration.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Healthcare Information

Information submitted through online enquiry or appointment forms is used only to understand your healthcare requirements and facilitate communication with our medical team.

Submitting information through the website does not establish a doctor-patient relationship until a consultation has been scheduled and accepted by the Hospital.

Your Choices

You may:

Request access to your personal information where permitted by law.
Request correction of inaccurate information.
Withdraw consent for marketing communications.
Contact us regarding questions about how your information is handled.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Sat Kartar Sanjeevan Hospital is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information.

Children's Privacy

Our website is not intended for children under the age required by applicable law without the involvement of a parent or legal guardian.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology or our practices.

The revised version will be posted on this page with the updated effective date. Continued use of the website after changes have been published constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about these Terms & Conditions, our Privacy Policy, or the way Sat Kartar Sanjeevan Hospital collects and uses your information, please contact us:

Sat Kartar Sanjeevan Hospital

Address

Plot No. 18, Paschim Vihar Extension,

Paschim Vihar, New Delhi, Delhi 110063, India

Phone

+91 9311549685

hospital@satkartar.in/

Working Hours

Monday to Sunday: 9:00 AM to 6:00 PM